SOS "Help Needed! I cannot see it in my product page"
Last updated
Last updated
Why it matters: If the app isnβt active in your theme editor, our app wonβt appear at all.
How to it:
Open your theme editor
Go to app embeds tab
Turn on the app
Detailed guidance on how to fix it:
Enable the app on your theme [MANDATORY]
In case your inventory is linked to Shopify selected in the app, please ensure that item is selected "Track Quantity" in Shopify Admin.
If "Track Quantity" is not selected in Shopify Admin, we do not display anything as we do not get any info from Shopify.
If you only toggle on "Low in stock" message when item is less than 10 in the app, then ensure that this criteria is met for that product you check. Otherwise, since the criteria is not met, the app will not be displayed.
If you have negative in stock and keep selling the item ("Continue Selling When Out of Stock" is selected in Shopify Admin), then ensure that this option is also toggled on in the app.
Ensure that you selected products properly.
If no product is selected, then we do not display on any products.
If you checked all possible issues but still cannot see the form, just contact us via livechat or info@minimateapps.com