Hey! Scarcity Low Stock
  • β˜€οΈWelcome to Hey! Low Stock Counter
  • πŸ“šGuide
  • πŸ€”FAQ
  • πŸ”“Privacy & Policy
  • Beginner's guide
    • 1️⃣Create your first counter
    • 2️⃣Enable the app on your theme [MANDATORY]
    • πŸ†˜SOS "Help Needed! I cannot see it in my product page"
  • πŸ†˜SOS "I see the app twice!"
  • HOW to...
    • πŸ›οΈHow to display the app on specific product?
  • πŸ“‚How to display the app on specific collections?
  • πŸ•ΈοΈHow to hide the stock level?
  • πŸ’»How to change the placement of the app?
  • πŸ“How to edit the messages?
  • USE CASES
    • Keep Selling but Not in Stock
    • Sold Out
  • Low in Stock
  • Qty Not Tracked
  • STILL NEED HELP!
    • πŸŸ₯Contact US!
  • RECOMMENDED APPS
    • Mini: Custom Fields
Powered by GitBook
On this page
  • Possible Issue #1 Enable the app
  • Possible Issue #2 Inventory Source - Linked to Shopify option
  • Possible Issue #3 Check inventory status & your app preferences
  • Possible Issue #4 Check your product selection
  • Possible Issue #5 Still cannot see!
  1. Beginner's guide

SOS "Help Needed! I cannot see it in my product page"

PreviousEnable the app on your theme [MANDATORY]NextSOS "I see the app twice!"

Last updated 10 days ago

Possible Issue #1 Enable the app

Why it matters: If the app isn’t active in your theme editor, our app won’t appear at all.

How to it:

  1. Open your theme editor

  2. Go to app embeds tab

  3. Turn on the app

Detailed guidance on how to fix it:

Enable the app on your theme [MANDATORY]

Possible Issue #2 Inventory Source - Linked to Shopify option

In case your inventory is linked to Shopify selected in the app, please ensure that item is selected "Track Quantity" in Shopify Admin.

If "Track Quantity" is not selected in Shopify Admin, we do not display anything as we do not get any info from Shopify.

Possible Issue #3 Check inventory status & your app preferences

If you only toggle on "Low in stock" message when item is less than 10 in the app, then ensure that this criteria is met for that product you check. Otherwise, since the criteria is not met, the app will not be displayed.

If you have negative in stock and keep selling the item ("Continue Selling When Out of Stock" is selected in Shopify Admin), then ensure that this option is also toggled on in the app.

Possible Issue #4 Check your product selection

Ensure that you selected products properly.

If no product is selected, then we do not display on any products.

Possible Issue #5 Still cannot see!

If you checked all possible issues but still cannot see the form, just contact us via livechat or info@minimateapps.com

πŸ†˜